三级aa视频在线观看-三级国产-三级国产精品一区二区-三级国产三级在线-三级国产在线

US EUROPE AFRICA ASIA 中文
Business / Talking Business

Storm-delayed flight offers a much-needed lesson in service

By Huang Xiangyang (China Daily) Updated: 2015-08-21 10:47

As I was doubting the efficacy of this slip of paper, which I was supposed to show to the airline's staff in Kunming for a flight change, box meals and bottled water were dished out.

Meanwhile a broadcaster kept updating passengers with the latest flight information. To my relief our flight was finally on its way, after several hours of delay.

We touched down in Kunming at 10 pm, and the first thing we did was rush to our airline's counter to find out the next, earliest flight available.

I had prepared for the worst: if there were no flights to Beijing the next morning, I would opt for a flight to a neighboring city like Tianjin, where I hoped I could then change to a high-speed train to make it home on time.

The airline staff at the counter looked worn out, and were being bombarded by anxious passengers seeking help of all sorts. But their efficiency was unparalleled.

When it was my turn, I presented the woman behind the counter with the paper note, and in seconds she checked her computer and told me I could take the first flight the next morning, with no additional charges.

She then asked me to wait for her colleagues to take me and the other passengers in a similar situation to a hotel nearby for the night, all expenses paid.

Too often in the past I have listened to criticism of Chinese airlines for their poor service. I have read many reports about agitated passengers, when flights are delayed, getting embroiled in scuffles with airline staff.

Recently a report by Civil Aviation Data Analysis, a Chinese organization that tracks on-time performances, ranked Chinese carriers among the least punctual in the world.

But throughout my journey I could hardly find any excuse to even lodge a complaint.

Call me easily satisfied. But in a country where air traffic has been growing annually by double digits in recent years, with as many as 400 million trips made via domestic airlines in 2014 alone, what more can you expect?

In some cases, flight delays should not be blamed on the airlines.

My flight back to Beijing the next morning was behind schedule, again, this time for an hour, not by weather but by 10 passengers failing to show up on time. Their luggage had to be unloaded and our flight missed its time slot.

But all's well that ends well.

As I sat down to start my first day back at work, on time, I spared a moment of thanks to Chinese airlines.

Contact the writer at huangxiangyang@chinadaily.com.cn

Previous Page 1 2 Next Page

Hot Topics

Editor's Picks
...
主站蜘蛛池模板: 免费黄色在线视频 | 国产成人手机视频 | 久久国产亚洲精品麻豆 | 国产精品久久久久影院色 | 在线黄色免费观看 | 成人午夜国产福到在线 | 国产精品怕怕怕视频免费 | 青草视频在线观看国产 | 日韩在线视频免费不卡一区 | 国内精自线一二区 | 成人免费小视频 | 午夜精品久久久久久久第一页 | 国产精品视_精品国产免费 国产精品视频一区二区三区 | 欧美 日韩 国产 成人 在线观看 | 1024在线视频精品免费播放 | 亚洲一区不卡视频 | 日韩丝袜在线 | 午夜拍拍福利视频蜜桃视频 | 国产亚洲婷婷香蕉久久精品 | 2022国产成人精彩在线视频 | 欧美亚洲另类久久综合 | 亚洲最大的视频网站 | 久草综合在线观看 | 同性欧美可播放videos免费 | 国产精品亚洲视频 | 亚洲午夜免费 | 国产美女久久久久 | 激情久久久久久久久久 | 黄色一级片免费播放 | 精子网久久国产精品 | 一区二区在线视频观看 | 国产一级一片 | 国内精品视频一区二区八戒 | 麻豆久久精品免费看国产 | 麻豆传媒网站入口直接进入免费版 | 99在线精品日韩一区免费国产 | 成人免费a视频 | 色婷婷综合久久久中文字幕 | 免费国产视频 | 农村妇女色又黄一级毛片不卡 | 国产成人yy免费视频 |